MP40 Privacy Policy – How Your Information Is Collected, Used & Protected

Mp40 (referred to as "we", "mp40", or the "Platform") has earned the trust of millions of users across Bangladesh. At the heart of that trust is the protection of personal information. This Privacy Policy ("Policy") applies to all users of mp40's website, mobile app, and related services.

We want you to know exactly what data is held about you, why it's being kept, how it's used, and how you can update or delete it if you wish. Rather than complex legal language, we've aimed to explain everything as clearly as possible.

• By using mp40, you are deemed to have accepted this Privacy Policy.
• This policy has been developed in compliance with applicable laws in Bangladesh and international standards.
• For any questions, contact us at support@mp40.fun.

MP40 only collects information that is genuinely necessary for service delivery and security. Collecting unnecessary data goes against our principles.

• We do not collect your precise GPS location.
• Social media profiles and contact lists are never collected.
• Card numbers and passwords are never stored.

Mp40 collects information through several methods. Each method is transparent and conducted with your knowledge and consent.

• Directly Provided: Information you provide via the registration form, KYC verification, payment form, or support chat.
• Automatic Collection: Via cookies, log files, and analytics tools while you use the website or app.
• From Third Parties: Payment gateways (bKash, Nagad) confirm and secure your transactions.
• Fraud Prevention: Device fingerprinting as part of our security measures.

Mp40 never uses your data for unnecessary purposes. Every use has a clear and defined reason behind it.

• Account Management: Account registration, login, password reset, and security verification.
• Payment Processing: Processing deposits and withdrawals, and maintaining records of financial transactions.
• Service Personalization: Showing game recommendations and promotions tailored to your preferences.
• Fraud Prevention: Detecting unusual transactions or login activity and taking appropriate action.
• Regulatory Compliance: Fulfilling legal requirements and responding to government requests for information.
• Customer Support: Reviewing history for issue resolution and complaint handling.
• Responsible Gaming: Identifying risky betting behavior and providing appropriate support.
• Platform Improvement: Analyzing usage patterns to deliver a better experience.

Mp40 does not sell your data. However, it may be shared with specific third parties in the following limited circumstances.

• Payment Processor: Transaction-related information is shared with payment gateways such as bKash, Nagad, and Rocket.
• Technology Partners: Cloud hosting and security service providers receive limited data solely for operational purposes.
• Legal Obligation: Information may be disclosed when required by a court order or government investigation.
• Fraud Prevention Agency: Minimal data shared with industry-level blacklist databases to prevent fraud.

Mp40 uses cookies to enhance your experience. Cookies are small data files stored on your device.

• Cookies can be disabled in your browser settings, though some features may not work properly.
• Cookie settings in the MP40 app can be adjusted from the app's Privacy menu.

MP40 uses industry-leading technology to protect your data. No method is 100% foolproof, but we take every possible precaution.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Protects servers against external attacks.
• Regular Security Audits: Third-party security experts conduct regular vulnerability assessments.
• Data Backup: Data is securely backed up across multiple locations.
• Access Controls: Only authorized personnel may access specific data.

Mp40 does not retain data longer than necessary. The retention period for each type of data depends on its purpose.

• Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
• Financial Transactions: 7 years, in accordance with Bangladesh's financial regulatory requirements.
• Support Conversations: 2 years after resolution.
• Log Files & Device Information: Up to 1 year for security purposes.
• Marketing Preferences: Deleted immediately upon opt-out.

As an mp40 member, you have full control over your own data. Your key rights are outlined below.

MP40 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Any account found to belong to a minor will be suspended and all associated data will be permanently deleted.
• Parents can block access to MP40 on their child's device using parental control tools.
• If a minor accidentally creates an account, parents or guardians can notify us and immediate action will be taken.

This policy may be updated from time to time in response to changes in technology or law. We always aim to notify you in advance.

• For significant changes, you will be notified by email at least 30 days before they take effect.
• The date of any changes will always be visible at the top of this page.
• If you do not agree to the updated policy, you may request that your account be closed.

For any privacy-related questions, complaints, or requests, please contact us directly.